Sources list for CUSTOMER SERVICE:

Seminars, Customer Service Excellence. Retrieved From http://www.success.net.au/seminar s_customer_service_excellence.html Seminars, Customer Service Excellence. Retrieved From http://www.success.net.au/seminar s_customer_service_excellence.html Accessed 18 August, 2005
Customer Service

Self, John. T. Improving Customer Service. Retrieved From http://www.sideroad.com/cs/column3.html Accessed 18 August, 2005
Customer Service

Ball State and Hospital stress importance of customer service. 20 November, 2000. Retrieved From http://www.bsu.edu/news/arti cle/0,1370,-1019-1476,00.html Ball State and Hospital stress importance of customer service. 20 November, 2000. Retrieved From http://www.bsu.edu/news/arti cle/0,1370,-1019-1476,00.html Accessed 18 August, 2005
Customer Service

The Importance of Customer Service. Retrieved From http://www.gayaw.com/art-customerservice1.shtml Accessed 18 August, 2005
Customer Service

Wagenheim, G. D., & Reurink, J. H. Customer service in public administration. Public Administration Review, 51, (1991). Pp.263-270.
Customer Service

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